disruptive passengers

Together with our European partners in sectoral social dialogue, we developed a Compendium of best practices to prevent or manage situations caused by disruptive passengers. It is the first document at the EU level presenting what aviation workers or authorities have successfully applied across Europe in civil aviation when confronted with disruptive passengers in the last few years.

In a joint statement, the European Social partners in Civil Aviation agreed to join efforts to tackle one of the large spread issues which highly impacted the sector during the COVID pandemic and the summer 2022 season: the disruptive passengers.