Skip to main content
ETF black logo ETF black logo ETF black logo ETF black logo

Google Translate

World Day for Decent Work: Shedding light on the logistics sector’s hidden workers

News

On World Day for Decent Work, the European Transport Workers’ Federation puts the spotlight on logistics workers: the invisible workers behind our supply chains in a rapidly growing and worryingly unregulated logistics sector.

Lack of regulation in the logistics sector has led to an entire workforce being unprotected and left completely vulnerable to poor labour standards and exploitation.

The growth in e-commerce – and its boom during the Covid-19 pandemic – has driven the expansion of the logistics sector. The push to deliver goods directly to people’s homes and not just to businesses or retailers has led to the rapid expansion of warehouses to sort and pack goods and last-mile delivery across urban centres

Rather than being managed directly, warehouse and delivery work are very often subcontracted to smaller firms that in turn, outsource the work for an ever-lower price. Subcontracting has become a key part of the business model dominating the logistics sector as it is a way of lowering costs and externalising risks. Ultimately, layer upon layer of subcontracting results in the companies at the top of the supply chain losing track of who is delivering their goods and the conditions of work across their supply chain.

Through this process, logistics workers are vulnerable to poor working conditions, low pay and abuse. The work is often precarious, with temporary, ‘zero-hour’ contracts or bogus ‘self-employment’ widespread: under these conditions, turnover is high and workers are vulnerable, making it increasingly hard for unions to reach them and represent them.

The growth of the sector has also been in part driven by investment in digitalisation and automation:  workers are often using, or are managed by, new technologies that are untested for their impacts on occupational safety and health and the use of artificial intelligence is growing.

In contrast, lawmakers are falling behind. Many EU countries don’t have strong rules around subcontracting, nor does this exist at EU level and transport policies lag behind the growth of the logistics sector. There has been a lack of adequate planning and capacity in public authorities to oversee the sector and manage its expansion. In the absence of regulations, companies are free to exploit weak national legislation.

This has led to an entire workforce being unprotected and left completely vulnerable to exploitation.

Harrowing stories of logistics workers from companies like Amazon, XPO Logistics, nemlig.com and others are proof of the extent of these practices.

For the ETF, it is clear that policy makers need to step up and regulate the sector. The specific challenges the logistics sector presents cannot go ignored, and proposals to ensure their labour rights must be respected.

ETF’s #Fight4FairLogistics

Decent work in logistics must become the norm instead of exploitation:

  • Health & Safety standards

New technologies in logistics are untested for their impacts on occupational health & safety, and the use of artificial intelligence impacts working hours and workloads.

  • Collective bargaining coverage – including subcontracted workers

Companies must practice due diligence across their supply chain, including recognising trade unions and engaging in collective bargaining.

  • EU legislation to regulate the sector

ETF calls for robust EU legislation around subcontracting and procurement to ensure that companies are responsible for the human and labour rights of workers in their supply chain.

You can follow ETF’s fight for a fair logistics sector with decent work here.

ON THE GROUND

News

Keeping a warming Europe moving: how hot temperatures affect transport workers and what can be done about it

As part of the European continent undergoes its fourth heatwave of 2026, it has become abundantly clear that occupational heat exposure is no longer an exceptional or occasional summer hazard. It is an emergent occupational hazard only destined to escalate. Europe is the second fastest-warming region of the globe after the Arctic. According to EU-OSHA 2025 numbers, one in five workers in the EU signaled exposure to extreme heat at work in the previous 12 months, a figure rising to one in three in some countries.
News

Unruly passengers: more than just summer headlines

Summer may be synonymous with relaxation for holidaymakers and every summer seems to produce its share of eye-catching headlines. Just days ago, The Guardian reported on a drunk British holidaymaker who tried to kiss a flight attendant on a plane and was arrested on his way back through Palma airport. A week earlier, headlines were dominated by reports of a flight from Dublin to Ibiza descending into what was described as "sex and booze chaos," leaving fellow passengers shocked.
News

UK public transport unions sound the alarm over lack of toilet access for drivers

Public transport unions in the United Kingdom are raising urgent concerns about the lack of access to toilet facilities for bus and train drivers, a problem that has persisted for years but is now reaching a breaking point. Reports from across the UK show drivers being forced to work entire shifts without guaranteed access to a toilet, leaving them to rely on improvised or unsafe alternatives, including urinating in bottles in their driving cab. Some unions are now considering industrial action to force employers and authorities to act.